At Repair Lab, we are committed to protecting your privacy and ensuring the security of your personal data. This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services.

Information We Collect

1. Personal Information: We may collect personal information such as your name, contact details (phone number, email address), billing information, and any other information you provide when you use our services.
2. Device Information: We may collect information about your device, including its make, model, serial number, and details of any issues you report.
3. Service Usage Data: We may collect information about how you use our services, including the dates and times of your visits, and any interactions with our staff.

How We Use Your Information

1. Service Delivery: To provide, manage, and improve our repair services, communicate with you about your repair status, and process payments.
2. Customer Support: To respond to your inquiries, diagnose problems, and offer customer support.
3. Marketing: To send you promotional materials, updates, and special offers. You can opt-out of these communications at any time.
4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and shipping companies.
2. Legal Requirements: We may disclose your information if required by law or in response to legal requests.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure.

Your Rights

1. Access and Correction: You have the right to access and correct your personal information.
2. Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
3. Objection and Restriction: You may have the right to object to or restrict certain types of data processing.
4. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Exercising Your Rights

To exercise any of your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Changes to This Data Privacy Policy

We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date at the top of this document.

Contact Us

If you have any questions or concerns about this Data Privacy Policy, please contact us at:

Repair Lab
Khobar, Saudi Arabia
Email: info@repairlabsa.com
Phone: 0597868155

By using our services, you acknowledge that you have read and understood this Data Privacy Policy.